Frequently Asked Questions
What is The MainLunch?
The MainLunch is your office’s go-to solution for streamlining pantry management, catering organization, and lunch planning services. We focus on creating a customized experience that increases employee satisfaction and productivity while being more cost-effective than in-house solutions. Whether it’s regular pantry restocking or organizing your next team lunch, we’ve got you covered!
How does The MainLunch service work?
It’s simple! Here's the process:
Order a Pantry List: You provide us with your team’s preferences, and we create a personalized pantry list based on your budget and needs.
Receive Your Invoice: Three days before your delivery date, we send you an invoice for approval. You’ll only pay once the invoice is confirmed.
Get Your Delivery: We place the order, using locally sourced markets for the freshest items, and make sure it arrives on time.
Keep It Fresh: For ongoing pantry maintenance, we handle weekly or monthly restocks based on your needs.
What are the benefits of using The MainLunch for my office pantry?
Here’s why our clients choose us:
Cost-Effective: Our services save you the expense of hiring an in-house team or managing pantry logistics.
Time-Saving: We handle everything from sourcing, purchasing, to delivery so you can focus on your core business operations.
Customized: Our tailored pantry lists cater to your team’s dietary preferences, whether it’s gluten-free, vegetarian, or a mix of different needs.
Employee Satisfaction: A well-stocked pantry boosts morale and productivity. Healthy snacks lead to happier, more focused teams.
How does The MainLunch ensure quality and freshness?
We’re committed to providing your team with fresh, high-quality snacks. We source all pantry items from local, trusted markets to ensure that the items we deliver are fresh, sustainable, and meet your needs.
How can I update or customize my pantry list?
You can easily update your pantry list at any time. After your initial order, we’ll work with you weekly (or as needed) to adjust the list based on team feedback and changing preferences. Whether you need to add snacks, switch out items, or cater to new dietary requirements, we’re here to accommodate.
How does the invoicing process work?
We send you an invoice 3 days before your scheduled pantry delivery. Once approved, payment is due before delivery. For weekly or monthly deliveries, the invoice reflects the cost of the curated pantry list or ongoing maintenance, and it’s easy to pay through our secure online payment system.
What if my office needs catering for an event?
No problem! We provide full-service catering coordination, from vendor selection to event-day logistics. Our team works with you to ensure your office events—whether it’s a team lunch or a big celebration—are seamlessly organized and delicious.
Can I order snacks for a remote team?
While we focus on serving offices in the Greater NYC area, we do offer guidance and recommendations for remote teams. We can suggest ways to organize snack boxes for your remote employees and help streamline deliveries for hybrid teams.
What if I need help organizing my pantry space?
We also offer pantry reorganization services! For just $100 per hour (2-hour minimum), we’ll transform your pantry into a functional, well-organized space where employees can easily grab their snacks. Say goodbye to clutter and hello to efficiency.
How long does it take to get my pantry fully stocked?
Once your list is finalized and the invoice is approved, expect your pantry to be stocked within 3-5 business days. We pride ourselves on timely, reliable service so your team can enjoy their snacks without delay.
Is there a minimum order requirement?
No, there is no minimum order for our pantry services. We work with offices of all sizes and adjust our offerings to meet your needs and budget.
How do I get started with The MainLunch?
To get started, simply book a free consultation. We’ll take the time to understand your office’s specific needs, budget, and preferences, and tailor a solution that works for you.
Can I cancel or pause my service?
Yes! We understand that office needs change. You can pause or cancel your service at any time. Simply let us know in advance, and we’ll take care of the rest.
Why should I choose The MainLunch over other pantry management services?
Here’s why:
We focus on employee satisfaction—snacks should fuel your team, not just fill a space.
We personalize each pantry and catering experience based on your team’s unique preferences.
We provide flexible plans to match your needs—whether it’s one-time catering or ongoing pantry maintenance.
Our approach is data-driven, optimizing pantry management to boost productivity and reduce waste.
Ready to transform your office pantry? Contact us today to schedule your consultation and bring better meals to your team!